On-Site & Remote Support
Our comprehensive service includes computer, workstation and server repairs and maintenance. We will also service all hardware replacement and upgrades, software troubleshooting, including analysis and removal of viruses and malware.
At The Computer Doctor, we use state of the art remote management technologies to monitor your servers and related network infrastructure around the clock. Our remote management system will monitor, patch, secure and maintain your technology infrastructure 24 hours a day 365 days a year. Our system receives alerts if anything is even slightly suspicious, and can usually fix it before it leads to bigger problems. This approach exponentially reduces the chances of a system outage or slowdown and maximizes up-time.
As part of our service, we install recommended patches and fixes, provide endpoint security (with continually updated anti-virus and malware definitions), administer policy management, and ensure your environment is a fine-tuned machine. All these activities take place off-site, over a secure Internet connection, so that your business is kept operating smoothly. Should a problem arise that is too big to fix remotely, we will provide you with on-site support to resolve the problem.